There isn’t a business alive that isn’t trying to find ways to improve on their productivity without reducing the profit margin. It might be that you have found a way to increase production without adding more staff. If so, good luck with that.
Unless you have found a cheap source for robots we are beginning to discover in today’s modern business, you just can’t replace good old fashion human know-how when it comes to dealing with customers.
But there are a few places where adding in the right technology to the right department can make a huge difference to your productivity levels as well as streamlining your basic organization. Microsoft’s Provance ITSM software is a good example of a streamlining software that can also lower costs. These types of Service-as-a-software or SaaS technology increases your IT deployment capabilities. But to improve productivity as a whole, you need to do more than this.
It’s All About Connectivity
As more and more of the workforce is either using flex-time or are remote workers, it becomes more important than ever to connect in new ways. This is where your technology can create closely working teams even if they aren’t in the same country, let alone the same city.
Take advantage of the new business reality and downsize your office rental space, cut back on the overhead for office supplies and bring in the team members that really count, regardless of where they live. When you use that technology to connect on a regular basis, teams bond over shared experiences across the miles.
As a follow up to the idea of new connectivity, use the new collaboration tools that are popping up everywhere to make those teams truly work together. Old standards like Salesforce or new ones such as Slack can allow teams to use the cloud to connect and collaborate to create new solutions.
Be Available When Needed
The down side to all of this is that many of us are still getting used to the idea of being available for work even if we are relaxing at home. While it is important to create boundaries so you are not working 24/7, it is also important that your team members can reach you when they need to for collaboration and discussion. Use features such as find-me-follow-me so that your phone can reach you, no matter where you are or which device you are using.
Bring in Expertise
It is easy to find yourself in the center of the storm when you own your own business. While it is understandable that you want to be able to solve all the problems, the reality is you can’t. When a technology glitch shows up, bring in the experts to resolve the problem.
Your job is the big picture, making sure there is a company to continue running when the glitch is resolved. So, try to not be the jack of all trades that in the end fixes nothing. Know when to call in the hired guns. You will be glad you did.